Registered babysitters

Change your payout bank account

Use this form to tell us your payouts should go to a different bank account. Sign in with the email and access code you already use, attach a confirmation letter from your bank, and our team will check it before anything changes.

How this works

Your bank details are not editable from a dashboard. Changing them redirects money, so a person on our team checks every request against the letter from your bank before updating anything.

We also email the address we already have on file as soon as a request arrives. If a request is ever made that you did not make, that email is how you find out, so please tell us straight away if you receive one unexpectedly.

Sign in

Email address The email you registered with.

Access code The code emailed to you when you registered. It is the same code you use to sign in to your dashboard.

Your new bank account

Bank name Your bank’s full name as it appears on your statement, for example “Capitec Bank” or “First National Bank”.

Account holder name Exactly as your bank has it. The account must be in your own name.

Account number Digits only, no spaces or dashes.

Type your account number again We ask twice because one wrong digit sends your money to a stranger’s account.

Confirmation letter from your bank A bank confirmation letter or stamped statement showing your name and the new account number · JPG, PNG, or PDF, max 6MB. Most banks let you download this from their app in about a minute, free of charge. This is what lets us confirm the new account belongs to you.

Why is your account changing? A sentence or two is enough, for example “I closed my old account and moved to a new bank.”

Nothing changes when you press this. Your request goes to our team for checking.